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If you are a client and have a complaint / grievance, you can submit the complaint in the form below. However, you may wish to check the following links / details given below:


Classification of Complaint/ Grievance, Request, Escalated Request and Query

Complaint / Grievance: A Complaint/ Grievance is defined as any communication that expresses dissatisfaction about an action or lack of action, about the standard of service/deficiency of service of the Company or asks for remedial action.

Request: Any communication from a customer soliciting a service such as a change or modification and or any communication seeking clarity on the outcome of a process/ change in service.

Escalated Request: At times customer may require exceptional handling. These transactions expected from the Company would have however been fulfilled in the normal course in accordance with the Company’s internal processes. These would be categorized as “Escalated Requests”.

Query: Any communication from a customer for the primary purpose of requesting information about the company and/or its services.

 

Complaint Form

       
       

 

Description


 

 

Read what our Customers say...

I want to work in Canada

Mohammad Aslam

Happy with their assistance in visa process. Good job.

Rochak Gupta

I had a good experience with ISA global. The customer service is the best I have come across thus far. They did not just help me with my student visa, they also helped me with my IELTS exam preparation! They are the best in the business.

Sonia Dsouza

My husband is living in Australia and it was time for me to accompany him. ISA Global helped me through the way.

Sunita

We know you for your good services ISA Global. Kudos!

Salabh Mishra

My friend advised to consult ISA global for immigration. Services are amazing and hassle free. They have true professionalism. I would recommend.

Sanjay Sinha

Satisfied.

Rohan Dutta

The fastest service I have encountered. They had a very efficient and quick approach towards my visa for Canada. The express entry service is genius! I received my visa very quickly and other immigration formalities were taken care of in a timely manner as well.

Sehrish

It was a brilliant experience with ISA Global. I wanted to apply visa for myself. My friend introduced me about ISA Global. I got the help of ISA in applying for PR visa. They completed my visa process fast and professional way. I would recommend their services to anyone looking for immigration assistance.

Sultan

Very happy with the service provided by ISA Global. They made my journey to dubai very smooth with the immigration process. Thank you.

Rizwan Arshad

Feedback from our clients...

Informative Seminar

I attended the seminar few days back and it was very informative and well organised. Looking forward to proceed futher for the visa process.

Nabeela


Great Experience

It was more informative and clarified all my doubts. I am very happy with the presentation and also the counseling process

Maria


Seminar

The session was very informative.

Mayank


About immigration

Seminar was too good, learn lot of interesting things there related to immigration process

Nitin


Seminar

It was good.. It's enhanced my knowledge and build belief & trust in ISA

Kunwar


PR VISA

I attended seminar in noida and got clarity about immigration .It was well informative session,looking forward for the more support in immigration

PUSHKAL


Very good and interesting seminar, learn a lot about immigration process. And unknown facts come in front of me

Very good seminar, know lot of unknown things there about immigration process

Nitin


Feedback

It was good

Gururaj


Immigration

Well Qualified and experienced People and really motivating for immigration why and how and the best thing was the way they introduced and explain the proceedure no one even felt that they have been there for non stop 3 hours. Excellent.

Mohammad


Feedback

Good session, looking forward for PR Visa with a job in Canada in next 6 months

Ashish


Over all information

Good session which has given complete positive information. Registered to get further assistance.

Santhosh


ISA Seminar

Good . I got clarity on lot of things . Like PR process , Benefits of the immigration. ..Ext .

Yarlagadda


Feedback

Hi Team, Seminar was really informative and convincing. The team appears to be professional in this immigration business. They are providing all necessary information and also addressing the questions which are raised. I haven't opted for IR on the day of the seminar, can you please call me or let me know where can i call and discuss the rest of the process. Thanks, Abhijit

abhijit


Immigration Process

this seminar clear my vision for immigration and clear my all doubts.

Shubhra


Feedback on Seminar

The seminar was highly useful in terms of understanding the process, the current requirements and the opportunities.Waiting for the further discussion with the ISA.

Puja


Seminar Feedback

Very Informative. Needed more information on certain points but I think they can be cleared in one to one meeting.

Aanup


Seminar feedback

I attended ISA Seminar along with my spouse and we understood the immigration process and PR Process. We are interested to move to Canada.

Gracia


Feedback

Hi All, I am satisfied with the seminar. Looking forward the call from ISA to proceed next level. Regards Rajkumar

Rajkumar


immigration

Hi Team, Thank you to Mr. Abihjit for bringing to us a very informative real seminar in Hyderabad. I am inclined for the immigration for the Canada shortly. Thank you for the great encouragement which you have provided us and to up lift the future of each individual. God Bless You! Regards, Fazal

Fazal


Feedback

PRATAP


Informative session

The counselling was informative and allowed me to make a decision based on the facts.

Amit


Seminar

Good to know about myths and overall Good experience on seminar.

Vikas


Feedback......

Very Important Seminar Done with lots of Information. Thanks a lot Sir.

Jitendra


Feedback on Seminar

Seminar was very informative and clears many of my doubts/concerns. I am in very initial stage of discussion with my family and taking decision to step further. I love to get in touch with someone and really appreciate to get call from team.

Himanshu


ISA Seminar

Very Informative.

Mahesh


Feedback on Seminar

Seminar was very informative and gave a great insight on benefits of immigration. The seminar literally prompted me to take the decision to immigrate. All good so far. I am waiting for next steps and hoping for the best.

Venkataramana


Seminar

The seminar has cleared lot of myths about immigration and was informative. Looking forward to get this process done through

Namita


Seminar Feedback - Pune

Thanks for arranging such an informative seminar :) Looking forward to my assessment results. Fingers crossed!

Chitra


Regarding reach-ability for queries

I have been constantly in touch with Harini, the mentor who tracks my progress. She is always reachable and if I send her a text message to call me, she would call me as soon as possible. My only feedback is that sometimes when I really wanted about something, I may not end up talking to her instantly but need to wait in few occasions. However, whatever queries I have, are addressed and resolved. Other than that, so far, things seem to go fine and hoping to end up reaching my dream destination :)

Ajay


Seminar

I attended the seminar last week and had good information regarding migration process and why to migrate to countries like Australia and Canada. I am looking for this exciting journey.

Praveen


Seminar presentation

Presentation of seminar was quite impressive. Based on the fact I will decide when I will start

Rammohan


Regarding seminar

Value-adding seminar by Anurag.

Sushma


Quality of details about the Process

You guys have very good details about the overall process and I liked the way of suggesting candidates the right options as per their profile to get maximum benefits. Regards Ravi

Ravi


Good presentation

Good presentation and seminar , covered all relevant details.

Ameet


Seminar

The seminar was well structured and gave logical insights which have formed the cornerstone of my decision.

Munshi


Seminar

The seminar conducted by ISA Global did meet expectations. It was presented in an impressive way. I hope we continue this journey and attain the main objective of PR

Subhash


Awesome Seminar and Guidance

The seminar conducted by Mr. Abhijeet was awesome. I got to know detailed information regarding the PR process. I am now looking forward to carry my PR application with ISA Global. Thank you once again for your guidance and help!

Ankit


Great pieces of information

I attended seminar on 18-03-2018. I can say it was a good seminar, almost all initial questions were addressed. For initial evaluation process I am very satisfied with the ISA team.

Priy


Precise and well delivered

We really liked the seminar. It gave us good understanding of the process. Thanks

Abhinav