x


If you are a client and have a complaint / grievance, you can submit the complaint in the form below. However, you may wish to check the following links / details given below:


Classification of Complaint/ Grievance, Request, Escalated Request and Query

Complaint / Grievance: A Complaint/ Grievance is defined as any communication that expresses dissatisfaction about an action or lack of action, about the standard of service/deficiency of service of the Company or asks for remedial action.

Request: Any communication from a customer soliciting a service such as a change or modification and or any communication seeking clarity on the outcome of a process/ change in service.

Escalated Request: At times customer may require exceptional handling. These transactions expected from the Company would have however been fulfilled in the normal course in accordance with the Company’s internal processes. These would be categorized as “Escalated Requests”.

Query: Any communication from a customer for the primary purpose of requesting information about the company and/or its services.

 

Complaint Form

       
       

 

Description


 

 

Read what our Customers say...

Appreciate their way of working and commitment toward the clients.

Mohit Puri

Thanks for helping me to immigrate Canada. It was a great experience with ISA and their staff.

Sudeepti Roy

excellant

SANDEEP KUMAR VERMA

The fastest service I have encountered. They had a very efficient and quick approach towards my visa for Canada. The express entry service is genius! I received my visa very quickly and other immigration formalities were taken care of in a timely manner as well.

Sehrish

I had a good experience with ISA global. The customer service is the best I have come across thus far. They did not just help me with my student visa, they also helped me with my IELTS exam preparation! They are the best in the business.

Sonia Dsouza

Cordial staff and organized way of working. I like their service.

Mehak Gupta

ISA Global offered a friendly assistance during my immigration process. I am completely satisfied with their services.

Neetu Ahuja

A good company for those seeking help in immigration. Recommended.

Byakchampui

Satisfied.

Rohan Dutta

My husband is living in Australia and it was time for me to accompany him. ISA Global helped me through the way.

Sunita

Feedback from our clients...

Canda PR

Overall statisfactory looking next level of experience

Sanjeev


IMMIGRATION PROCESS TO CANADA

The Immigration Seminar was very informative. It has increased my visibility towards this option and hence some motivation to pursue it irrespective of my family decision. Local and global challenges were discussed which make immigration a positive option. It also helped to calibrate financial health.

JEEVAN


Excellent session and support

Have attended the seminar on last week. The way the presenter explained the things were really good. Most common queries were addressed well and also the simple working session on English test should be appreciated. Another team member reached through emails and the evaluation process was explained clearly which I liked the most. Few clarifications needs to be addressed and I am expecting a call back very soon. Overall experience till date is great!!

Phalguna


Counseling for Canada PR

NILESH


PR FOR CANADA

Dear sir/madam, Seminar was very good. Many doubt have clear in seminar, but some other doubt have still pending. It may be clear in meeting.

CHIRAG


Immigration

Seminar was very good. It helped in understanding the various aspects of immigration process and how to prepare for the same

Thirumalai


Good at making understand the process and it's importance

They are very good at making you understand the process and it's nitty gritty. It was a good experience talking to them.

Nitish


Feedback

Seminar was very helpful and useful for immigrants. It gave new strategic approach for planning PR Visa. Thanks.

Akbar


Seminar by Abhijeet

It's an excellent seminar and am very excited for the further process and hope will definitely very get Canada PR soon

SONY


Good Seminar

Good Seminar

Khushal


Canadian Immigration

Seminar was well arranged and many questions were answered. Hope to have one on one meeting soon to discuss things in details. Happy for having dedicated counsellor telling various things.

Khushal


Feedback on the seminar

I attended the seminar in Chennai on April 28th 2018. It was a very informative and it covered all the points that i had queries with. It gave me a clear understanding on all the immigration related details, and it was conducted very professionally.

Nitish


Seminar

It was a fairly good seminar which makes us understand what should we expect related to immigration facts and bunk the myths.

Pooja


Feedback on seminar

The seminar was very informative and insights into many areas of immigration. I Would like to have a one on one discussion to have a clear picture of the process.

Vijaykumar


Informative & Effective Seminar

I recently attended the seminar conducted by Mr. Abhijeet (one of the directors of ISA Global) and it was a really good experience. The seminar well organised and started right on time. The seminar was very informative and provided good insight into the immigration scenarios over the globe. Mr. Abhijeet clarified almost all the general doubts which motivated me to proceed forward with the immigration process.

Devashish


Seminar at Hyderabad

Seminar was excellent. Before the seminar lot of misconceptions were there in my mind related to immigration process as most of the consulting companies will not emphasis on IELTS and the score for the induviduals. However ISA has not been such in that prospect of view and the CEO of it clearly explained about it which was very impressive especially to me. Looking forward to it. Anil Kumar

Anil Kumar


Re settling in Abroad

Seminar is very informative and more information shared to the participants about the immigration process.

S Venkata


Seminar in Hyderabad

I attended ISA seminar at Hyderabad. Speaker had the excellent knowledge on immigration processes. The seminar was well organised and it was very informative for me as I didn't had any prior knowledge. Also, post seminar followups response is good and I am excited to go with ISA for further processing.

Raju


Sub:Seminar In Lucknow

Thanks ISA Global and all Team members to being a part with all people of Lucknow.

vikash


A part from documents is there any class room trainings?

The communication was very transparent and informative

Sivakumar


Loved it

It was a very engaging seminar. I have already gone ahead with the evaluation. Let's see how things turn out.

Pratap


Informative Seminar

I attended the seminar few days back and it was very informative and well organised. Looking forward to proceed futher for the visa process.

Nabeela


Great Experience

It was more informative and clarified all my doubts. I am very happy with the presentation and also the counseling process

Maria


Seminar

The session was very informative.

Mayank


About immigration

Seminar was too good, learn lot of interesting things there related to immigration process

Nitin


Seminar

It was good.. It's enhanced my knowledge and build belief & trust in ISA

Kunwar


PR VISA

I attended seminar in noida and got clarity about immigration .It was well informative session,looking forward for the more support in immigration

PUSHKAL


Very good and interesting seminar, learn a lot about immigration process. And unknown facts come in front of me

Very good seminar, know lot of unknown things there about immigration process

Nitin


Feedback

It was good

Gururaj


Immigration

Well Qualified and experienced People and really motivating for immigration why and how and the best thing was the way they introduced and explain the proceedure no one even felt that they have been there for non stop 3 hours. Excellent.

Mohammad


Feedback

Good session, looking forward for PR Visa with a job in Canada in next 6 months

Ashish


Over all information

Good session which has given complete positive information. Registered to get further assistance.

Santhosh


ISA Seminar

Good . I got clarity on lot of things . Like PR process , Benefits of the immigration. ..Ext .

Yarlagadda


Feedback

Hi Team, Seminar was really informative and convincing. The team appears to be professional in this immigration business. They are providing all necessary information and also addressing the questions which are raised. I haven't opted for IR on the day of the seminar, can you please call me or let me know where can i call and discuss the rest of the process. Thanks, Abhijit

abhijit


Immigration Process

this seminar clear my vision for immigration and clear my all doubts.

Shubhra


Feedback on Seminar

The seminar was highly useful in terms of understanding the process, the current requirements and the opportunities.Waiting for the further discussion with the ISA.

Puja


Seminar Feedback

Very Informative. Needed more information on certain points but I think they can be cleared in one to one meeting.

Aanup


Seminar feedback

I attended ISA Seminar along with my spouse and we understood the immigration process and PR Process. We are interested to move to Canada.

Gracia


Feedback

Hi All, I am satisfied with the seminar. Looking forward the call from ISA to proceed next level. Regards Rajkumar

Rajkumar


immigration

Hi Team, Thank you to Mr. Abihjit for bringing to us a very informative real seminar in Hyderabad. I am inclined for the immigration for the Canada shortly. Thank you for the great encouragement which you have provided us and to up lift the future of each individual. God Bless You! Regards, Fazal

Fazal


Feedback

PRATAP


Informative session

The counselling was informative and allowed me to make a decision based on the facts.

Amit


Seminar

Good to know about myths and overall Good experience on seminar.

Vikas


Feedback......

Very Important Seminar Done with lots of Information. Thanks a lot Sir.

Jitendra


Feedback on Seminar

Seminar was very informative and clears many of my doubts/concerns. I am in very initial stage of discussion with my family and taking decision to step further. I love to get in touch with someone and really appreciate to get call from team.

Himanshu


ISA Seminar

Very Informative.

Mahesh


Feedback on Seminar

Seminar was very informative and gave a great insight on benefits of immigration. The seminar literally prompted me to take the decision to immigrate. All good so far. I am waiting for next steps and hoping for the best.

Venkataramana


Seminar

The seminar has cleared lot of myths about immigration and was informative. Looking forward to get this process done through

Namita


Seminar Feedback - Pune

Thanks for arranging such an informative seminar :) Looking forward to my assessment results. Fingers crossed!

Chitra


Regarding reach-ability for queries

I have been constantly in touch with Harini, the mentor who tracks my progress. She is always reachable and if I send her a text message to call me, she would call me as soon as possible. My only feedback is that sometimes when I really wanted about something, I may not end up talking to her instantly but need to wait in few occasions. However, whatever queries I have, are addressed and resolved. Other than that, so far, things seem to go fine and hoping to end up reaching my dream destination :)

Ajay


Seminar

I attended the seminar last week and had good information regarding migration process and why to migrate to countries like Australia and Canada. I am looking for this exciting journey.

Praveen


Seminar presentation

Presentation of seminar was quite impressive. Based on the fact I will decide when I will start

Rammohan


Regarding seminar

Value-adding seminar by Anurag.

Sushma


Quality of details about the Process

You guys have very good details about the overall process and I liked the way of suggesting candidates the right options as per their profile to get maximum benefits. Regards Ravi

Ravi


Good presentation

Good presentation and seminar , covered all relevant details.

Ameet


Seminar

The seminar was well structured and gave logical insights which have formed the cornerstone of my decision.

Munshi


Seminar

The seminar conducted by ISA Global did meet expectations. It was presented in an impressive way. I hope we continue this journey and attain the main objective of PR

Subhash


Awesome Seminar and Guidance

The seminar conducted by Mr. Abhijeet was awesome. I got to know detailed information regarding the PR process. I am now looking forward to carry my PR application with ISA Global. Thank you once again for your guidance and help!

Ankit


Great pieces of information

I attended seminar on 18-03-2018. I can say it was a good seminar, almost all initial questions were addressed. For initial evaluation process I am very satisfied with the ISA team.

Priy


Precise and well delivered

We really liked the seminar. It gave us good understanding of the process. Thanks

Abhinav